CAPA, NCR, deviations, complaints, controlled documents, training, audits, risks, change control, vendors, methods, proficiency testing — one records framework with real numbering, a status machine, versioning and e-signature gates. Change control now runs impact assessment through to an e-signed notification package, supplier qualification and SCARs run through an isolated supplier portal, and a medical-device pack adds design history, ISO 14971 risk and complaint reportability.
Every quality entity is a first-class record on the same audit trail as the calibration or work order it came from. Escalation carries the asset and the customer forward. Effectiveness is a record with a due date and evidence, not a checkbox. Editing a signed record rescinds the signatures and says so.
Screens from the live platform, demo tenant. Click any screen to open it full size.




An NCR, deviation or complaint is raised where the problem is — at the bench with the failing point attached, on the line from a batch step, from the portal by the customer.
Root cause on the record. For an out-of-tolerance result the AI drafts the investigation grounded in reverse traceability: what did this instrument measure?
One click to CAPA. The source records which CAPA it became and when; the CAPA records its sources. Asset and customer travel with it.
Corrective and preventive actions with owners and dates. AI drafts; a named person owns and signs.
A due date and evidence are required before closure. The effectiveness board shows what is due and overdue.
Closure annotates the sources. Analytics feed an AI-drafted management review saved as a controlled document draft.







A quality system is defined as much by what it will not accept. These are enforced in the platform, not in a procedure.
CAPA closure and a method's in-use status require a verification record.
Follow-up text is required.
A batch record cannot release while a linked NCR or deviation is open.
Routed entities need the routing signature set before they can be approved; a failed e-signature is recorded as such.
CAPA, NCR, deviations, complaints, controlled documents, training, audits, risks, change control, vendors, methods, proficiency testing — one records framework with real numbering, a status machine, versioning and e-signature gates. Change control now runs impact assessment through to an e-signed notification package, supplier qualification and SCARs run through an isolated supplier portal, and a medical-device pack adds design history, ISO 14971 risk and complaint reportability.
Click through the chain to see what the record carries at each stage and what the system requires before it moves on.

A nonconformance here is attached to the failing point, the instrument, the standard used and the customer — because the QMS and the calibration share a record.
They store the failure and leave the investigation to another system. Here the investigation, the CAPA and the effectiveness check are on the same audit trail as the failure.
Date, evidence, result. An auditor can open it. A CAPA cannot close without it.
The tour runs the working platform, not a mockup. Pilot on your own instruments with your own imported history — we set it up with you, and fixes ship in hours and days, not release cycles.